Morristown, NJ

Salary
Posted
Jul 21, 2026
Location
Morristown, NJ
Last confirmed open
Jul 23, 2026

What this job asks for AI summary

A support and administration role centered on keeping Salesforce and nCino environments running smoothly in production. Day-to-day work involves triaging and resolving user-reported incidents within SLAs, performing root cause analysis, maintaining data integrity, and making minor configuration changes. The role also covers commercial lending workflow support, release smoke testing, and documenting issues and resolutions for the wider team.

Mid level

Must have (2)
SalesforcenCino

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

What gives you an edge
Salesforce6%

Rare in this occupation — lead with these, and say what you built with them.

What the occupation pays Median $108,178 (middle half $84,682–$137,059).

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 29, 2026. It is a model, not a headcount.

Why we read it this way (2)

Salesforce and nCino are the only concrete named technologies in the posting; all other responsibilities are described in generic functional terms (incident queues, data validation, smoke testing, etc.) with no specific tooling named.

SOC classification is a judgement call: the role blends systems-analysis work (triage, root cause analysis, configuration changes, release validation) with operational support/administration. 15-1211 Computer Systems Analysts was chosen as primary because the role centers on analysing and resolving system issues and supporting business workflows; 15-1244 is a reasonable runner-up given the monitoring and incident-management duties.

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