Product Operations & QA Specialist
AKASA · San Francisco, CA
$60,000–$85,000from the description
Jul 15, 2026
San Francisco, CA
Jul 21, 2026
What this job asks for AI summary
A quality assurance and product operations role focused on healthcare software, responsible for designing and maintaining regression test suites, setting release readiness criteria alongside product and engineering teams, and managing tier-one support triage for one or more product areas. The position suits someone with direct clinical or hospital experience who can assess bug severity, surface patterns from support data, and translate findings into clear guidance for technical and non-technical stakeholders.
Mid level · 2+ years · Remote · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (7)
The role is a hybrid of QA/testing and product operations (support triage, metrics reporting, feedback loops). The primary day-to-day work leans toward QA — owning regression suites, test plans, and go/no-go release criteria — so 15-1253 was chosen; 15-1211 (Computer Systems Analysts) is a plausible runner-up given the operational and support-analysis duties.
The hard gate on experience is 2+ years in a healthcare setting (hospital or clinic), not a software engineering or QA-years requirement — so the overall years minimum is set to 2 reflecting that domain experience gate.
Regression testing frameworks, tier-one support workflows, SLA management, support ticket analysis, and PM/eng feedback loops are all listed under a 'Familiarity with some or all of the following' qualifier, making them explicitly optional rather than hard gates. Only the core QA ownership duties (test plans, regression suites, go/no-go criteria) are treated as required based on the primary responsibilities section.
No specific tooling or platforms are named anywhere in the posting; all skills are described in functional/process terms rather than as named technologies.
Compensation is stated as $60,000–$85,000 + equity per year. The posting notes a higher or lower salary may apply for candidates whose qualifications differ meaningfully.
Ignored 3 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): QA test planning, tier-one support workflows, support ticket analysis.
Caller marked this a fully-remote role — scored against the national candidate pool.
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