Desktop Support at SWA Group
Los Angeles, CA
$50,000–$65,000
Aug 9, 2026
Los Angeles, CA
Sep 24, 2026
What this job asks for AI summary
A hands-on IT support technician role based primarily in SWA's Los Angeles office, responsible for hardware and software troubleshooting across computers, printers, plotters, and other peripherals. The position also provides remote helpdesk support to other SWA offices and operates with minimal supervision, reporting directly to the CTO. It suits a generalist IT support professional comfortable working with both technical and non-technical end users.
Mid level · Los Angeles-Long Beach-Anaheim, CA
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Why we read it this way (2)
All named technologies (Windows 10/11, MS Office Suite, Adobe Products, AutoCAD) are explicitly listed as 'desired but not required,' so none are treated as hard gates. No minimum years of experience or formal degree requirement is stated. The posting mentions both on-site and occasional remote work, but the primary location is the Los Angeles office — this is not a fully remote role. Employment type is not specified anywhere in the posting. The physical requirement of lifting 50 lbs is noted but not captured as a skill, as it is not a technology or tool.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): printer troubleshooting.
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