Technical Solutions Specialist at Supreme Talent
Brooklyn, NY
$100,000
Aug 10, 2026
Brooklyn, NY
Sep 24, 2026
What this job asks for AI summary
A payroll and HR tech company is hiring a Technical Solutions Specialist to serve as the escalation tier for complex payroll, HRIS, and timekeeping issues. The role involves deep-dive investigation, root cause analysis, functional testing, and cross-functional collaboration with Product, Engineering, and Client Success teams. It suits someone with hands-on experience in payroll or HRIS application support who is comfortable owning cases end-to-end and contributing to documentation and UAT efforts.
Mid level · 3+ years · New York-Newark-Jersey City, NY-NJ-PA · Full-time
Pay in the description: $100,000
“or” means any one of them counts — you don't need all of them.
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How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
What the occupation pays Median $131,162 (middle half $100,145–$164,745). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 12, 2026. It is a model, not a headcount.
Why we read it this way (4)
The salary is stated as a single flat figure ($100K) with no range; min and max are both set to $100,000.
SOC classification is a judgement call: the role blends application support, functional testing, and business-process analysis across payroll/HRIS platforms. 15-1211 (Computer Systems Analysts) is the best fit given the emphasis on analyzing and resolving system-level issues and contributing to product improvements, but 15-1299 (Computer Occupations, All Other) is a reasonable alternative for a dedicated technical support specialist role.
Zendesk is listed with 'or similar' — alternatives reflect common competing ticket management platforms a hiring manager would accept.
'Payroll systems', 'HRIS', and 'Timekeeping platforms' are named as distinct platform categories in the requirements section but no specific vendor products (e.g. ADP, Workday, UKG) are identified in the posting.
Read the full posting
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