User Desktop Support Specialist at TJ Consulting Group
Universal City, TX
$45,000–$55,000from the description
Jul 28, 2026
Universal City, TX
Jul 29, 2026
What this job asks for AI summary
This on-site role at JBSA-Randolph (San Antonio, TX) provides Tier II/III desktop and end-user support to Air Force financial management personnel. Day-to-day work covers hardware and software troubleshooting, CAC-based access and account management, printer/VOIP/peripheral support, and inventory tracking, alongside formal COMPUSEC, ITEC, and TCO duties under DoD and Air Force policy. A Secret clearance (or the ability to obtain one) is required.
Mid level · San Antonio-New Braunfels, TX · Secret clearance · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (6)
The posting requires a Secret clearance or the ability to obtain one — candidates who cannot obtain a clearance would be disqualified, so it is treated as a hard gate.
No specific years of experience or formal degree are stated anywhere in the posting.
COMPUSEC, ITEC (IT Equipment Custodian), and TCO (Telephone Control Officer) are Air Force/DoD-specific duty designations rather than commercial tools; they are captured because the posting explicitly gates on performing these duties.
The alt SOC 15-1299 (Computer Occupations, All Other) is noted because this role blends desktop support with formal DoD administrative/custodian duties that don't map cleanly to a single standard occupation, though 15-1244 best reflects the primary day-to-day work.
Ignored 3 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): hardware troubleshooting, software installation and licensing, IT inventory management.
Requires a Secret clearance — the cleared population is a small fraction of this occupation, so the real candidate pool is materially smaller than the estimate below, which does not model clearance.
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