Developer, CRM, II at Carrington
Atlanta, GA
$85,000–$115,000from the description
Aug 14, 2026
Atlanta, GA
Sep 25, 2026
What this job asks for AI summary
A fully remote mid-level developer role focused on administering and extending Carrington Mortgage's Zendesk platform across multiple business lines. Day-to-day work involves configuring Zendesk workflows, building Explore reports and dashboards, developing REST API and webhook integrations with enterprise systems, and providing technical guidance to business partners and end users. Suits a hands-on Zendesk practitioner comfortable with JavaScript, SQL, and CRM administration.
Mid level · 3+ years · Remote · Full-time
Posted 5 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $138,970 (middle half $107,524–$175,762). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 18, 2026. It is a model, not a headcount.
Why we read it this way (6)
The role is titled 'CRM Developer II', where 'II' maps to a Mid-level band; the 3–5 year experience requirement and scope of work (working under senior direction, no team ownership) are consistent with Mid.
SOC classification is a genuine toss-up: the role blends hands-on configuration/development (15-1252) with systems analysis and business process work (15-1211). 15-1252 was chosen as primary because the JD emphasizes coding (JavaScript, SQL, API integrations, custom development) and deployment of changes, but 15-1211 is a credible alternative given the heavy business-partner liaison and workflow analysis duties.
A Bachelor's degree in Computer Science is listed as a requirement, but the JD explicitly accepts 'equivalent technical work experience' as a substitute, so the degree requirement is set to None.
Zendesk Sunshine and Zendesk Administration Certification appear under 'Familiarity with' and 'preferred' language respectively, placing them in the preferred category.
Experience supporting a shared Zendesk instance across multiple business lines is explicitly called 'a plus' and is omitted as it names no distinct technology.
Zendesk triggers/automations and Liquid markup are listed under 'Working knowledge of Zendesk Apps framework, triggers/automations, and Liquid markup' — a required section — so they are treated as hard gates. Triggers/automations are a native Zendesk feature captured under the Zendesk skill rather than emitted separately.
Read the full posting
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