HCS Desktop Support Specialist at UNC Health Care
Chapel Hill, NC
$21.62–$31.07/hrfrom the description
Jul 28, 2026
Chapel Hill, NC
Jul 29, 2026
What this job asks for AI summary
An onsite desktop support role at UNC Health's Chapel Hill campus, responsible for installing, configuring, and maintaining desktops, laptops, and peripherals across a multi-platform environment. Day-to-day work includes end-user technical support, hardware/software troubleshooting, asset inventory management, and enforcing basic network security practices such as virus protection and encryption. Well-suited to an entry-level candidate with an Associate's degree or equivalent experience.
Junior level · Durham-Chapel Hill, NC · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (5)
The role sits between desktop/end-user support (15-1232) and systems administration (15-1244); the inventory management, network security enforcement, and multi-platform scope nudge it toward 15-1244, but a case for 15-1232 is reasonable.
No overall experience minimum is stated when the candidate holds an Associate's degree; two years is required only for High School diploma/GED holders — so the overall years minimum is effectively zero for the primary path.
The posting names no specific software products or platforms beyond generic categories (virus protection, encryption, mainframe applications), so skills are captured at the category level rather than as named tools.
The role is classified as non-exempt from overtime despite the 'Exempt: No' label in the posting, meaning hourly overtime rules apply.
Ignored 3 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): desktop hardware installation and configuration, end-user technical support, asset management.
Read the full posting
The employer publishes the full description on their own site — read it there ↗. Or sign in to read it here — it's free, and it also lets you track this application.