Insight Global · Redmond, WA

Salary
Posted
Jul 10, 2026
Location
Redmond, WA
Last confirmed open
Jul 21, 2026

What this job asks for AI summary

A Tier 1 Cloud Operations role focused on keeping a platform stable and responsive day to day. Responsibilities include acting as a Designated Responsible Individual, handling incident tickets through Microsoft's ICM system, investigating and triaging issues, performing root cause analysis, and coordinating escalations with downstream teams. Suits candidates with 5–7 years of production support experience and strong PowerShell and scripting skills.

Senior level · 5+ years · National · Contract

Must have (4)
PowerShellAzure MonitorICMscripting

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

What gives you an edge
Azure Monitor5%

Rare in this occupation — lead with these, and say what you built with them.

What won't set you apart
PowerShell50%

Most people in this occupation already list these. Still required — just not what gets you shortlisted.

What the occupation pays Median $101,310 (middle half $79,725–$129,425).

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.

Why we read it this way (6)

This posting is from Insight Global (a staffing firm) and describes a supplier/contract engagement for Tier 1 Cloud Operations support at what appears to be a Microsoft environment — the 'Contract' employment type is inferred from the supplier/staffing framing.

The role primarily involves operating and maintaining an existing cloud platform (incident triage, escalation, monitoring, log review) rather than building software, which supports 15-1244 over 15-1252. However, the scripting/PowerShell emphasis and cloud platform context make 15-1252 a plausible alternative.

ICM (Incident Case Management) is Microsoft's internal incident management system — listed as a concrete tool in the requirements section.

'Scripting' is listed alongside PowerShell as a distinct, firm requirement in the skills section; it is retained as a separate skill since the posting treats them as separate items.

The 5–7 year experience range is mapped to the overall years minimum of 5 (the minimum of the stated range).

Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.

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