Desktop Support Specialist 3
Dexcom · Mesa, AZ
$28.79–$43.22/hrfrom the description
Jul 6, 2026
Mesa, AZ
Jul 21, 2026
What this job asks for AI summary
A senior desktop support role based at a regional distribution center, with initial training at a manufacturing site and participation in an on-call rotation. Day-to-day work involves advanced troubleshooting, endpoint management, and supporting technology in warehouse and distribution environments — including shipping, receiving, and logistics systems. The role suits an experienced IT professional with hands-on knowledge of Windows, Active Directory, Intune, SCCM, and enterprise networking.
Mid level · 4+ years · Dobson, NC · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 1,550 people in AZ plausibly meet what this posting asks for (network and computer systems administrators). range 660–2,350
Applicant volume Heavy — This req sits in a large pool with little in its requirements to thin it, and auto-apply tools fire at everything in the occupation. Applying early and leading with the rare skills below is what gets read.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $97,324 (middle half $73,675–$126,829). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (7)
The job title is 'Desktop Support Level 3' but the role's scope — advanced troubleshooting, endpoint management, SCCM/Intune, infrastructure support, and cross-team escalation — maps most closely to 15-1244 (Network and Computer Systems Administrators). 15-1211 (Computer Systems Analysts) is listed as an alternative because the role also involves process improvement and enterprise application support.
The experience requirement is stated as '4-6 years'; the overall years minimum is set to the minimum of 4.
The minimum education requirement is a High School diploma/certificate or equivalent, so no formal degree is required.
Compensation is quoted as an hourly range ($28.79–$43.22) with no annual figure stated.
The posting references warehouse/distribution environment knowledge and familiarity with shipping/receiving equipment as a key success factor, but names no specific technology or tool — omitted from skills per extraction rules.
The role is on-site at the Dobson, NC RDC/manufacturing site with 5–15% travel; no remote option is offered.
The title 'Level 3' is an internal support tier designation, not a standard career-ladder level (Junior/Mid/Senior), so the title states no level. The 4–6 year experience requirement and independent troubleshooting scope support a Mid classification.
Read the full posting
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