Infrastructure Engineer I at Vizient
Chicago, IL
$59,600–$101,200from the description
Aug 4, 2026
Chicago, IL
Sep 24, 2026
What this job asks for AI summary
A Tier 2/escalation-level Service Desk role at a healthcare analytics company, responsible for troubleshooting moderately complex hardware, software, access, and application issues for internal users. The position involves managing tickets through an ITSM platform, collaborating with infrastructure and application resolver teams, and contributing to knowledge base improvements. Suited to an IT support professional with a few years of enterprise help desk or desktop support experience.
Mid level · 2+ years · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $101,310 (middle half $79,725–$129,425). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 6, 2026. It is a model, not a headcount.
Why we read it this way (6)
No specific location is stated in the posting; the compensation range note mentions geographic factors may adjust the estimate, suggesting this may be a US-based role with possible location flexibility, but remote status is not confirmed.
The posting's Career Framework label 'Professional - Staff Associate (P2)' is an internal Vizient level designation, not a standard seniority indicator; it maps roughly to a mid-level individual contributor.
A degree or technical certification is listed as 'preferred,' not required, and equivalent work experience is explicitly accepted — so no minimum degree is set.
Tier 3 troubleshooting experience is listed as 'preferred,' not required.
The skills list is intentionally limited to concrete named technologies; many qualifications in this posting describe general IT support competencies rather than specific named tools.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): user access management.
Read the full posting
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