Senior Salesforce Service Cloud Engineer at Natera
Austin, TX
$125,000–$156,300
Jul 23, 2026
Austin, TX
Jul 25, 2026
What this job asks for AI summary
A senior engineering role centered on building and maintaining a Salesforce Service Cloud platform, covering case management, omni-channel, knowledge base, and enterprise integrations via REST/SOAP APIs. The position blends hands-on Apex and Lightning Web Component development with team leadership duties — including coaching developers, running code reviews, and setting technical standards — alongside DevOps work such as CI/CD pipelines and automated testing. Suits an experienced Salesforce developer who has moved into or is ready for a player-manager capacity.
Senior level · 5+ years
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $138,970 (middle half $107,524–$175,762).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (9)
No work location is specified in the posting; CBSA and state are left blank. The #LI-DNI tag suppresses LinkedIn Easy Apply but gives no location signal.
No compensation is mentioned.
The degree requirement states 'Bachelor's degree… or equivalent work experience', so no formal degree is hard-gated.
This role sits between a hands-on Senior IC and a people manager: 20% of responsibilities are explicit team management (performance reviews, career plans, hiring). The alt SOC 11-3021 (Computer and Information Systems Managers) is a genuine runner-up, but the majority of the role (65%) is technical development and architecture, so 15-1252 is the primary classification.
Salesforce Platform Developer II is listed as 'preferred' in the certifications line within the Required section ('Platform Developer II preferred'), so it is marked preferred despite appearing near required certifications.
Jenkins is listed as a DevOps tool example alongside Git and CI/CD pipelines in the Required section; it is captured as a required skill. Alternatives such as GitHub Actions or CircleCI could substitute in practice, but none are named in the posting.
Salesforce MIAW and CTI appear under the Preferred section and are marked preferred accordingly.
MuleSoft and Dell Boomi appear as examples under the Knowledge, Skills, and Abilities narrative section (not a requirements gate), so they are marked preferred with Dell Boomi as an alternative.
Ignored 3 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): Salesforce Platform Developer I, Salesforce Service Cloud Consultant, Salesforce Platform Developer II.
Read the full posting
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