Salary
Posted
Jul 6, 2026
Location
Last confirmed open
Jul 21, 2026

What this job asks for AI summary

A hands-on ServiceNow role split between platform development and native analytics, supporting the VA's Electronic Health Record program. The work involves building and configuring ServiceNow applications, workflows, and Service Portal components, while also owning reporting, dashboards, Performance Analytics, and KPI delivery directly within ServiceNow. The position suits someone comfortable operating independently in a regulated federal IT environment, following VA OIT standards across the full development lifecycle.

Mid level · 3+ years · Washington-Arlington-Alexandria, DC-VA-MD-WV · Full-time

Must have (6)
ServiceNowServiceNow Service PortalServiceNow Performance AnalyticsJavaScriptJiraAgile Scrum
Nice to have (5)
ServiceNow CSAServiceNow CADServiceNow Analytics HubVistACDW

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

Roughly 1,300 people in the Washington-Arlington-Alexandria, DC-VA-MD-WV area plausibly meet what this posting asks for (software developers). range 480–1,700

Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.

What gives you an edge
ServiceNow5%

Rare in this occupation — lead with these, and say what you built with them.

What won't set you apart
JavaScript62%

Most people in this occupation already list these. Still required — just not what gets you shortlisted.

What the occupation pays Median $158,337 (middle half $126,441–$180,105).

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.

Why we read it this way (8)

The role is a genuine hybrid of ServiceNow development (back-end/front-end) and analytics/reporting; 15-1252 was chosen because hands-on platform development (business rules, client/server scripts, UI actions, Service Portal) is the primary deliverable, but 15-1211 (Computer Systems Analysts) is a credible runner-up given the heavy KPI definition, dashboard governance, and stakeholder-translation work.

Experience requirement is stated as '3-5 years'; total years minimum is set to 3 (the lower bound of the range).

The CSA and CAD certifications are listed in the minimum qualifications as an alternative path ('OR active CSA and CAD certifications with comparable implementation experience'), not as standalone hard gates — they are marked preferred accordingly.

U.S. Citizenship and ability to obtain a Public Trust clearance are required, but Public Trust is not a formal US security clearance tier under the standard classification system (Confidential/Secret/Top Secret), so the clearance requirement is set to None. Hiring managers should note the Public Trust suitability requirement independently.

No compensation figures are provided in the posting.

The posting is based in Alexandria, VA (Aptive's headquarters) and supports a federal VA program; no explicit remote option is stated, so remote is set to false.

JavaScript is inferred as a required skill from the explicit requirement to write client/server scripts and business rules in ServiceNow, which uses JavaScript as its scripting language — it is not named separately in the JD.

Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): ServiceNow Reporting.

Read the full posting

The employer publishes the full description on their own site — read it there ↗. Or sign in to read it here — it's free, and it also lets you track this application.

Apply

Apply on employer site ↗