Desktop Support Technician_Houston at Gr8ttek, LLC
Houston, TX
$35,360–$37,440
Jul 14, 2026
Houston, TX
Jul 21, 2026
What this job asks for AI summary
A deskside support role focused on troubleshooting and repairing end-user hardware — including PCs, laptops, tablets, and printers — as well as handling install, move, add, and change (IMAC) requests. The position involves supporting VIP users, coordinating with service desk staff, and following ITIL-aligned service procedures. It suits someone with at least three years of hands-on end-user computing support experience; an A+ certification is desirable.
Mid level · 3+ years · Houston-The Woodlands-Sugar Land, TX · Contract
Pay in the description: $20/hr
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $103,660 (middle half $83,599–$133,973). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (7)
This is a contract-to-hire (CTH) engagement with a typical conversion timeline of approximately 6 months; the W2 rate of $20.00/hr applies to the contract period.
A+ certification is explicitly described as 'desired,' placing it in the preferred category.
ITIL is listed under Requirements with no specific years attached; it is treated as a hard gate on methodology knowledge rather than a named tool.
'PC hardware troubleshooting' and 'desktop/laptop support' are derived from the JD's explicit 3+ years requirement covering PCs, desktops, laptops, tablets, and printers — tablets and printers are subsumed under the same gate rather than listed separately.
The role is squarely end-user/deskside support (operating and maintaining existing infrastructure) rather than building or shipping software, supporting the 15-1244 classification; 15-1299 is noted as a runner-up given the desktop-support-specialist framing.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): PC hardware troubleshooting.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
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