remote

Salary
Posted
Jul 1, 2026
Location
Last confirmed open
Jul 21, 2026

What this job asks for AI summary

A Level 2 support role within a 24x7 operations environment focused on enterprise Identity and Access Management platforms. Day-to-day work involves troubleshooting authentication, provisioning, SSO, and access governance incidents, maintaining runbooks, supporting audits, and assisting with platform maintenance. Suited to bilingual (English/Spanish) candidates with hands-on IAM experience who can work rotating shifts and are eligible for a U.S. government security clearance.

Mid level · 2+ years · Remote · Secret clearance

Must have (2)
SailPoint, Saviynt, Ibm Verify, Okta, Ping Identity, Forgerock, Oracle Identity Manager or Azure ADSSO

“or” means any one of them counts — you don't need all of them.

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

What won't set you apart
SailPoint50%

Most people in this occupation already list these. Still required — just not what gets you shortlisted.

What the occupation pays Median $132,021 (middle half $99,961–$167,095).

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.

Why we read it this way (9)

The title 'Support Engineer II' signals a mid-level (Level 2) support role; the 2+ years experience requirement and operational (non-engineering) scope confirm a Mid seniority band.

The clearance requirement is stated as 'ability to obtain and maintain a government security clearance' — the specific level is not named. Mapped to Secret as the most common baseline for government program support; it could be higher depending on the program.

The IAM platform requirement is a hard gate on experience with at least ONE of the listed platforms (SailPoint, Saviynt, IBM Verify, Okta, Ping Identity, ForgeRock, OIM, Microsoft Entra ID / Azure AD). These are captured as a single required skill with alternatives.

Microsoft Entra ID / Azure AD appears in the required qualifications list alongside the other IAM platforms, so it is included as an alternative rather than a separate preferred skill.

Spanish bilingualism is a hard requirement per the Required Qualifications section but is not a technology/tool skill and therefore not emitted as a skill entry.

No compensation was stated in the posting.

The role is classified as 15-1212 (Information Security Analysts) given its primary focus on IAM, identity governance, access management, and security compliance operations. 15-1244 (Network and Computer Systems Administrators) is a plausible alternative given the Level 2 operational/support nature of the work.

Requires a Secret clearance — the cleared population is a small fraction of this occupation, so the real candidate pool is materially smaller than the estimate below, which does not model clearance.

This posting reads as a fully-remote role, so it was scored against the national candidate pool rather than a single metro.

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