Sr. Dialer Technical System Administrator (Alveria/Noble) at Techstra Solutions
Pittsburgh, PA
$110,000–$130,000
Jul 5, 2026
Pittsburgh, PA
Jul 21, 2026
What this job asks for AI summary
A senior administrator role focused on managing enterprise-scale outbound dialer systems — primarily Alvaria and Noble platforms — for high-volume banking call center operations. Day-to-day work involves system configuration, performance monitoring, troubleshooting, vendor coordination, and SQL-driven analysis, with an emphasis on regulatory compliance (TCPA, FDCPA) and integration with CRM and voice infrastructure. Suits an experienced contact center technologist comfortable with Linux, PostgreSQL, and after-hours production support.
Senior level · 8+ years · Pittsburgh, PA · Bachelor's required
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 20 people in the Pittsburgh, PA area plausibly meet what this posting asks for (network and computer systems administrators). range 4–30
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $82,209 (middle half $69,761–$104,253).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (8)
The role is titled 'Sr. Alvaria/Noble Dialer Technical System Administrator' — the 'Sr.' prefix drives the level advertised in the title to Senior; the 8+ years of call-center dialer experience and end-to-end ownership of enterprise dialer systems support Senior as the actual level as well.
SOC classification is a judgement call: the role primarily operates, configures, and maintains enterprise dialer/contact-center infrastructure (systems administration) rather than building new software, which points to 15-1244. However, the advanced SQL, data analysis, and integration work add some ambiguity — 15-1299 (Computer Occupations, All Other) is noted as a runner-up for this specialized contact-center platform focus.
Alvaria and Noble are listed as interchangeable dialer platforms ('Alvaria or Noble') in the required qualifications, so they are captured as a single skill with Noble as an alternative.
The contact center platforms (Genesys, Avaya, Verint, NICE, Aspect) are listed together in the required section. Verint is also called out separately with firm language ('strong troubleshooting background … including Verint and Alvaria'), so it is retained as its own required skill. The remaining platforms (Genesys, Avaya, NICE, Aspect) are treated as a single interchangeable group.
ServiceNow, Archer, and PostgreSQL databases are listed together in a single required-section sentence ('Experience with ServiceNow, Archer, and Postgres databases') — all three are marked as required.
CyberArk is explicitly flagged as 'preferred' in the posting.
Linux RHEL 7+ is the preferred variant; the hard gate is on Linux OS generally with 4+ years, so RHEL is captured in the skill name context but the gate is on Linux.
No compensation figures are provided in the posting. Relocation assistance is mentioned.
Read the full posting
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