Desktop Support Technician - Junior Level at Radiant Digital
Kingstown, RI
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Jul 22, 2026
Kingstown, RI
Jul 24, 2026
What this job asks for AI summary
A junior-level, onsite contract role embedded within a university's Teaching and Learning Services team, supporting faculty and staff in their use of instructional and educational technologies, including a Learning Management System. Day-to-day work spans troubleshooting tech issues, managing support tickets, producing training materials (videos, guides, web pages), maintaining a WordPress site, and running both in-person and virtual training sessions. Suits an early-career candidate with strong communication and customer service skills; higher education or LMS experience is a plus.
Junior level · Providence-Warwick, RI-MA · Contract
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (7)
SOC classification is uncertain: this role blends end-user desktop/instructional technology support (15-1244) with systems analysis and training delivery (15-1211). Neither code is a clean fit; 15-1244 was chosen as the primary because the day-to-day work is hands-on end-user support and troubleshooting of educational technology tools.
The posting is a 6-month contract engagement based onsite in Kingston, RI (University of Rhode Island area), within the Providence-Warwick CBSA.
The minimum education requirement is a High School Degree; a Bachelor's degree is listed only under Preferred — so no formal degree is hard-gated.
WordPress and Adobe products appear in the responsibilities narrative rather than in a formal required-skills section, so they are marked as preferred.
The LMS (Learning Management System) is referenced throughout the responsibilities and preferred section but is never named as a specific product (e.g., Canvas, Blackboard, Moodle), so it is captured generically and marked preferred.
No compensation figures are provided in the posting.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
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