Junior Systems Administrator/Tier II Helpdesk Technician at APTNEXUS
Arlington, VA
$75,000–$90,000
Aug 17, 2026
Arlington, VA
Sep 25, 2026
What this job asks for AI summary
A small IT services team supporting a federal government customer seeks a systems administrator / Tier II helpdesk technician to handle end-user support, workstation imaging and provisioning, and account lifecycle management in a hybrid Active Directory / Entra ID environment. The role spans hardware troubleshooting, Microsoft 365 administration, MFA support, and asset tracking, with an expectation to grow into endpoint security and management tooling over time.
Mid level · 3+ years · Washington-Arlington-Alexandria, DC-VA-MD-WV · Secret clearance · Full-time
Advertised as Junior, but the requirements read as Mid.
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $128,188 (middle half $100,819–$156,589).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 20, 2026. It is a model, not a headcount.
Why we read it this way (9)
The title says 'Junior' but the posting hard-gates on 3 years of experience across Active Directory, Microsoft 365, and Azure/Entra ID — requirements more consistent with a Mid-level role. Seniority is assessed as Mid accordingly.
Federal government experience is listed as mandatory in the body of the posting, but no specific technology maps to it; it is a role-level gate captured in the overview rather than as a named skill.
SolarWinds Service Desk and ManageEngine ADManager Plus appear in the responsibilities narrative rather than a formal requirements section, but are described as the specific tools used for core duties (ticketing and account management respectively), so they are treated as required.
PIV/CAC is described as a primary MFA method the candidate must support; Microsoft Authenticator and Duo are listed as additional common methods and are marked preferred.
CrowdStrike, Qualys, and PatchMyPC are explicitly called out as tools the candidate is expected to grow into — the posting states prior hands-on experience is not required — so they are marked preferred.
MD-102 and AZ-140 certifications are explicitly described as desirable but not required.
Data center experience is listed as 'a plus' and names no specific technology, so it is omitted from the skills list.
No compensation range is stated in the posting.
Requires a Secret clearance — the cleared population is a small fraction of this occupation, so the real candidate pool is materially smaller than the estimate below, which does not model clearance.
Read the full posting
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