Desktop Support Manager - Clinical Desktop at NYU Langone Health
New York, NY
$117,108–$119,884from the description
Jun 28, 2026
New York, NY
Jul 20, 2026
What this job asks for AI summary
A first-level management role overseeing a clinical desktop IT support team within a large academic health system. Day-to-day responsibilities include directing staff schedules and technical work, managing budgets and resource planning, ensuring service levels are met, and maintaining infrastructure covering desktop environments, servers, networks, and telephone operations. Suits an experienced IT professional ready to step into or continue in a supervisory capacity.
Senior level · 5+ years · New York-Newark-Jersey City, NY-NJ-PA · Full-time
Posted 2 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (6)
The role is a first-level IT people-manager (Desktop Support Manager) with direct reports, budget ownership, and scheduling responsibilities — 11-3021 is the clear primary fit. 15-1244 is noted as a runner-up given the hands-on desktop/infrastructure operations context described.
The JD requires a BA/BS degree 'or equivalent,' so no hard degree gate is set.
Prior supervisory experience is explicitly listed as 'preferred but not required' under Preferred Qualifications.
The salary range ($117,107.95–$119,883.57 annually) is unusually narrow — likely a pay-band floor/ceiling rather than a negotiated range — and is disclosed to comply with New York State salary transparency law.
No specific named technologies or tools are required or preferred in this posting; the skills listed reflect the functional areas described in the JD rather than concrete named tools.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): IT infrastructure management.
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