ServiceNow Software Engineer
OtterBase · Grand Rapids, MI
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Jul 9, 2026
Grand Rapids, MI
Jul 21, 2026
What this job asks for AI summary
A hands-on ServiceNow development role centered on building configurations, workflows, flows, and customizations within the platform, along with creating and maintaining REST API integrations. The position involves troubleshooting platform issues and working alongside architects and technical stakeholders to support modules such as Strategic Portfolio Management, Legal Service Delivery, IRM/GRC, and CMDB. It suits an experienced ServiceNow developer with a background in SPM and platform scripting.
Mid level · 4+ years · National
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
What the occupation pays Median $138,970 (middle half $107,524–$175,762).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (7)
Location is not specified in the posting; CBSA and remote status cannot be determined — remote is defaulted to false.
JavaScript is listed in the Qualifications section but explicitly softened with 'is preferred', so it is treated as preferred rather than a hard gate.
ServiceNow SPM / Strategic Planning Workspace is explicitly called 'required' in the Qualifications section and is treated as a hard gate.
Legal Service Delivery is described as 'highly preferred', placing it in the preferred tier despite appearing in the Qualifications section.
IRM/GRC and CMDB are listed only in the Responsibilities section as modules to support, not as gated qualifications — treated as preferred/stack context.
Seniority is assessed as Mid (4+ years, team-level delivery) despite the 'Engineer' title carrying no explicit level; the scope does not rise to Senior ownership of a component end-to-end.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): ServiceNow Legal Service Delivery.
Read the full posting
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