IT Help Desk Systems Administrator at Jack Laurie Group
Indianapolis, IN
$45,000–$55,000
Jul 23, 2026
Indianapolis, IN
Jul 29, 2026
What this job asks for AI summary
A first-line IT support role serving around 300 employees across multiple Indiana business divisions from a single in-office location. Day-to-day work covers troubleshooting hardware, software, printers, mobile devices, and network issues; setting up new-hire equipment and accounts; managing Microsoft 365 users; and documenting tickets. Suits someone with hands-on help desk or desktop support experience who is comfortable handling both technical problems and end-user communication.
Junior level · Indianapolis-Carmel-Anderson, IN · Full-time
Pay in the description: $45,000–$55,000
Posted 2 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $91,744 (middle half $75,556–$112,950). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (5)
The role is a classic Tier-1 Help Desk / Desktop Support position supporting ~300 employees in-office. SOC 15-1244 (Network and Computer Systems Administrators) is used as the closest fit for a broad IT support/operations role; 15-1232 (Computer User Support Specialists) is a strong alternative and arguably more precise — the distinction is that this role also handles account management, system maintenance, and preventative upkeep beyond pure end-user support.
No minimum years of experience or formal degree is stated anywhere in the posting — only 'experience in an IT Help Desk, Desktop Support, or Technical Support role' is required, with no specific number of years.
The $45,000–$55,000 figure is explicitly stated as base salary, with additional performance bonus and company allowances mentioned but not quantified.
All skills listed are drawn from the 'What We're Looking For / Qualifications' section, which functions as the requirements gate. No separate 'Nice to have' or 'Preferred' section exists in this posting.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): user account management.
Read the full posting
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