Senior Software Engineer, Cloud Infrastructure at Decagon
San Francisco, CA
$200,000–$400,000
Jul 9, 2026
San Francisco, CA
Jul 21, 2026
What this job asks for AI summary
A platform and infrastructure engineering role focused on building the foundational systems that run AI-powered customer support agents at scale. The work spans designing internal developer platforms on top of Kubernetes and cloud infrastructure, owning end-to-end deployment architecture inside enterprise customers' own cloud environments, and maintaining production reliability through monitoring, incident response, and automation. Suits engineers with deep cloud and Kubernetes experience who are comfortable operating across both technical and compliance-heavy stakeholder environments.
Senior level · 4+ years · San Francisco-Oakland-Berkeley, CA · Full-time
Pay in the description: $200,000–$400,000
“or” means any one of them counts — you don't need all of them.
Posted 3 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 290 people in the San Francisco-Oakland-Berkeley, CA area plausibly meet what this posting asks for (software developers). range 120–430
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
What the occupation pays Median $190,744 (middle half $167,095–$224,501). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (7)
The role sits at the intersection of platform engineering (building developer abstractions, CI/CD, deployment automation) and infrastructure operations (on-call, incident response, enterprise deployments), making the SOC classification genuinely ambiguous. It was classified as Software Developers (15-1252) because the primary deliverable is building platforms and automation tooling, not merely operating existing systems; 15-1244 is the runner-up.
The job title is simply 'Infrastructure Engineer' with no seniority modifier. The 4+ years requirement and scope (owning enterprise deployments end-to-end, designing production platforms) support a Senior classification.
GCP, AWS, and Azure are listed as interchangeable ('a major cloud provider (GCP, AWS, or Azure)') — one skill is emitted with the others as alternatives.
Observability tools (Prometheus, Grafana, Datadog) appear under the 'Even better if you have' section and are listed as interchangeable alternatives; marked preferred accordingly.
CI/CD pipeline design and deployment automation also appear under 'Even better if you have' and are marked preferred, even though CI/CD is referenced in the main role description as context.
The compensation range of $200K–$400K is unusually wide; the posting notes final compensation may vary by location within the US.
The posting states this is an in-office role; no city is explicitly named, but Decagon is headquartered in San Francisco, CA.
Read the full posting
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