Senior BigPanda Engineer / AIOps Subject Matter Expert
Ontrac Solutions · Chicago, IL
$187,200–$208,000
Jul 16, 2026
Chicago, IL
Jul 21, 2026
What this job asks for AI summary
A senior-level role centered on administering and architecting the BigPanda AIOps platform within a technology consulting context. The work involves building data ingestion pipelines from GCP and other enterprise monitoring tools, designing event correlation and alert-reduction strategies, integrating with ITSM workflows, and coaching engineering teams on AIOps concepts. Suits an experienced BigPanda specialist with a background in multi-cloud observability and enterprise monitoring ecosystems.
Senior level · 5+ years · National
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
What the occupation pays Median $119,144 (middle half $81,115–$160,963).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (5)
No work location or metro area is specified in the posting; remote status is also unstated — remote has been set to false as a conservative default.
The role centers on BigPanda AIOps platform administration and architecture, which does not map cleanly to a standard BLS SOC. 15-1299 (Computer Occupations, All Other) is the best fit; 15-1244 (Network and Computer Systems Administrators) is the closest runner-up given the platform operations and monitoring-ecosystem focus.
Moogsoft, Netcool, and Dynatrace are listed together under the 'Monitoring Ecosystem' required qualification as examples of enterprise monitoring/APM tools the candidate should have experience with. They are treated as distinct required skills rather than interchangeable alternatives, since the JD lists them as a collective foundational requirement rather than an either/or.
AIOps and ITSM are listed as required conceptual and practical competencies rather than named tools; they are included here because the JD explicitly gates on them with firm language ('Deep conceptual and practical understanding').
The posting includes a third-party identity verification upsell (PinpointVerify) that is unrelated to the technical requirements of the role.
Read the full posting
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