Salesforce Administrator & CX Systems Specialist
Veta Virtual
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Jul 24, 2026
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Jul 25, 2026
What this job asks for AI summary
A hands-on Salesforce administration and contact center systems role supporting customer operations for a fintech and cryptocurrency platform running kiosks across multiple countries. Day-to-day work covers Salesforce Service Cloud configuration, telephony and IVR platform ownership, vendor coordination, and building dashboards that track support performance metrics. Suited to someone with at least two years of Salesforce admin experience who is comfortable owning both CRM and contact center tooling simultaneously.
Mid level · 2+ years · Remote · Full-time
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
What the occupation pays Median $108,178 (middle half $84,682–$137,059).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (5)
This role is based in Latin America (LATAM) or Europe — explicitly not US-based — so US compensation benchmarks do not apply. The US-based flag is set to false accordingly.
The contact center/telephony platform requirement is framed as 'such as Amazon Connect, Five9, Twilio Flex, NICE, or Genesys' — all five are listed as interchangeable alternatives under a required qualification, so Amazon Connect is used as the primary with the others in alternatives.
Salary is described only as 'competitive in USD' with no figures given, so no compensation range could be extracted.
Salesforce Administrator certification, fintech/regulated industry experience, contact center migration experience, and basic crypto/blockchain knowledge are all listed under 'Bonus' and treated as preferred.
SOC classification is Medium confidence: the role is primarily a Salesforce/CRM administrator and CX systems owner (systems analyst work), but it also has a BI/reporting dimension. 15-1299 is noted as a runner-up given the hybrid nature of the role.
Read the full posting
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