Serco · Atlanta, GA

Salary
Posted
Jul 13, 2026
Location
Atlanta, GA
Last confirmed open
Jul 21, 2026

What this job asks for AI summary

A systems engineering role based in Naples, Italy, supporting a U.S. Navy regional IT program. Day-to-day work spans three main areas: managing Service Desk operations (ticket resolution, SOPs, KPI reporting, staff mentoring), overseeing real property IT integration (inventory management, infrastructure surveys, records in iNFADS), and providing IT support for military construction projects (design reviews, security site surveys, change control board processes). Suits candidates with a DoD Secret clearance and broad IT operations experience.

Mid level · 4+ years · Remote · Secret clearance · Full-time

Must have (1)
ITSM
Nice to have (2)
iNFADSScrum

Posted 11 times — it's one opening, so apply once.

We read this from the posting text with AI. Skim the description below before ruling yourself out.

Why we read it this way (10)

This role is based in Naples, Italy — a non-US location — so US labor market benchmarks do not apply. The US-based flag is set to false accordingly.

The posting references a salary range 'at the top of this posting' but no actual figures appear in the provided text; no compensation range could be extracted.

The role spans Service Desk operations, real property management, and MILCON IT integration. The primary day-to-day work most closely resembles network/systems administration and IT operations (15-1244), though the analytical and documentation-heavy MILCON/real property duties also carry a systems-analyst flavor (15-1211).

DoD 8570 IAT Level II certification is listed as a hard requirement (must obtain within 6 months), which implies certifications such as CompTIA Security+, CCNA Security, or equivalent — no specific cert is named.

iNFADS (the Navy real property database) and Scrum calls are mentioned in operational context rather than a formal requirements section, so they are flagged as preferred.

The minimum experience requirement is stated as 'high school diploma/GED and minimum 4 years of relevant experience' — no degree is hard-required.

The posting requires an active DoD Secret clearance and notes that multi-level security site surveys up to TS/SCI are performed, but the clearance gate itself is stated as Secret.

Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): DoD 8570 IAT Level II.

Requires a Secret clearance — the cleared population is a small fraction of this occupation, so the real candidate pool is materially smaller than the estimate below, which does not model clearance.

This role's work location reads as outside the US — the candidate pool, comp, and contention benchmarks here are US-only (BLS employment, Adzuna/USAJOBS demand, and certified H-1B wages), so treat them as a rough US reference, not a local market.

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