Site Reliability Engineer at Insight Global
Herndon, VA
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Jul 24, 2026
Herndon, VA
Jul 25, 2026
What this job asks for AI summary
A contractor role providing SRE-style production support for a Fiber platform, covering day-to-day monitoring, incident triage, and root cause analysis across internal teams, IT, and external vendor and partner ecosystems. The work centers on keeping the platform stable during business hours — documenting incidents, coordinating resolution across stakeholders, maintaining operational reporting, and improving support playbooks and runbooks. Suits someone with a background in production or application support for complex, multi-party technical environments.
Senior level · 5+ years · Contract
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
What the occupation pays Median $101,310 (middle half $79,725–$129,425).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (7)
The role is explicitly described as a contractor engagement ('This contractor will augment the Fiber Platform team'), placing it firmly in Contract employment type.
SOC classification is a genuine judgment call: the role is primarily operational — monitoring, triage, incident management, and documentation — with no indication of writing or shipping code. 15-1244 (Network and Computer Systems Administrators) fits the day-to-day operations focus; 15-1211 (Computer Systems Analysts) is a credible alternative given the cross-functional coordination, systems analysis, and process-improvement emphasis.
Splunk and Jira are listed together in a firm requirements section ('Experience with Splunk and Jira') and are marked required. ServiceNow, SQL, and API troubleshooting appear in a secondary sentence framed as 'or similar operational support tools,' making them preferred.
The posting lists several domain-experience preferences (broadband, telecom, order management, billing, provisioning, vendor-managed platforms, sales/field/care teams) that name no specific technology or tool and are therefore omitted from the skills list per extraction rules.
No compensation range is stated anywhere in the posting.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): API troubleshooting.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
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