AWS Connect System Administrator - Senior at TekSynap
AR, AR
$75,000–$105,000from the description
Jul 10, 2026
AR, AR
Jul 21, 2026
What this job asks for AI summary
A senior systems administration role focused on maintaining and operating cloud-based telecommunications infrastructure, primarily within AWS GovCloud. Day-to-day work involves managing AWS Connect telephony services, administering Linux virtual machines, monitoring system health, enforcing security controls, and automating infrastructure through tools like Terraform or Ansible. An active Top Secret clearance is required, and the position suits someone with a solid background in both cloud infrastructure and contact center platforms.
Senior level · 7+ years · Remote · Top Secret clearance · Full-time
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $101,310 (middle half $79,725–$129,425). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (10)
The role title is 'AWS Connect System Administrator – Senior'; the posting's job category is 'Systems Administrator/Engineer', and the primary day-to-day work is operating and administering cloud infrastructure (provisioning, patching, monitoring, IAM, backup/recovery) rather than building new software — hence 15-1244. However, the IaC automation duties (CloudFormation, Ansible, Terraform) and CI/CD contributions push toward 15-1252; alternative occupation reflects that genuine ambiguity.
Active Top Secret clearance is listed as a hard gate under 'Required Skills and Experience' and under 'WORK AUTHORIZATION/SECURITY CLEARANCE'. US citizenship is also required.
The 7-year Linux administration requirement appears under 'Preferred Experience' but is the only role-level experience figure stated; it is treated as the overall years minimum. The 3-year cloud experience figure is attached to the AWS/Azure/GCP skill and is also listed under 'Preferred Experience'.
AWS Connect is the primary required CCaaS platform; the JD explicitly lists a long set of named substitutes (Azure Contact Center, Genesys Cloud CX/3CX, Twilio, NICE CXone, Five9, Talkdesk, Cisco Webex Contact Center, Aircall, GoToConnect, RingCentral, Vonage Contact Center) — these are captured as alternatives.
AWS Lambda and AWS Lex appear in the required section as part of AWS Connect call-flow integration requirements.
Ansible and Terraform appear both in the responsibilities narrative (as IaC tools) and under 'Preferred Experience'; they are marked preferred because the preferred section is the more specific placement. CloudFormation is listed under required skills.
SAFe Agile ceremonies are mentioned in responsibilities; SAFe is listed as the preferred variant of Agile experience and is marked preferred accordingly.
The role is 100% remote/nationwide with one initial in-person visit to Clarksburg, WV (travel reimbursed); no metro is assigned per caller instruction.
Requires a Top Secret clearance — the cleared population is a small fraction of this occupation, so the real candidate pool is materially smaller than the estimate below, which does not model clearance.
Caller marked this a fully-remote role — scored against the national candidate pool.
Read the full posting
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