ServiceNow Administrator at Gentiva
Atlanta, GA
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Jul 7, 2026
Atlanta, GA
Jul 21, 2026
What this job asks for AI summary
A full-time ServiceNow Administrator role responsible for configuring, maintaining, and developing the ServiceNow platform across ITSM, ITOM, ITAM, and CSM modules. Day-to-day work spans writing Business Rules and Client Scripts, managing integrations, maintaining CMDB health, coordinating upgrades, and supporting end-users through training and troubleshooting. Suits candidates with at least three years of ServiceNow administration experience and familiarity with ITIL frameworks.
Mid level · 3+ years · National · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $101,310 (middle half $79,725–$129,425).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (5)
No work location or metro area is specified in the posting; CBSA is left blank. The role appears to be on-site or hybrid given the nature of the responsibilities, but remote is not offered.
The degree requirement states 'Bachelor's degree in Information Systems, Computer Science, or a related field' but does not explicitly say 'required' vs. 'preferred'; however, it appears under the 'About You / Education & Experience' section alongside the hard 3-year experience minimum, so it reads as a stated expectation. That said, no equivalent-experience language is present — this is a borderline call; the degree requirement is set to None as the JD does not use hard gate language ('must have', 'required') for the degree.
SOC classification is a judgment call: the role is primarily platform administration and configuration of ServiceNow (an ITSM SaaS platform), which maps most naturally to 15-1244 (Network and Computer Systems Administrators). However, the role also involves scripting, workflow development, and systems analysis work that could support 15-1211 (Computer Systems Analysts). 15-1244 was chosen as the primary because the core duties are platform administration, maintenance, and operations rather than business/systems analysis.
Certifications (ServiceNow CSA, CIS-ITSM, ITIL Foundation) are listed under a 'Certifications Preferred' heading and are therefore preferred, not required.
No compensation figures are provided in the posting.
Read the full posting
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