Site Reliability Engineer Lead at Bank of America
Charlotte, NC
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Jul 24, 2026
Charlotte, NC
Jul 26, 2026
What this job asks for AI summary
A senior leadership role focused on building and running Site Reliability Engineering practices across a large, distributed infrastructure environment. Day-to-day work spans defining SLI/SLO/SLA frameworks, leading incident response and root-cause analysis, driving automation within CI/CD and ITSM pipelines, and overseeing capacity and performance management. The role also carries people-management responsibilities, including mentoring SRE teams and engaging with executive stakeholders.
Senior level · 10+ years · Dallas-Fort Worth-Arlington, TX · Full-time
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 90 people in the Dallas-Fort Worth-Arlington, TX area plausibly meet what this posting asks for (computer and information systems managers). range 55–140
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $177,632 (middle half $146,226–$219,994).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (6)
The role is titled 'Lead' and explicitly includes people-management responsibilities (managing associates, coaching, talent assessment, budget ownership), which points to 11-3021. However, the posting also emphasizes deep hands-on SRE/platform engineering work, so 15-1252 is a credible runner-up.
The posting lists three office locations (Plano TX, Chandler AZ, Charlotte NC). Plano TX (Dallas-Fort Worth CBSA) is listed first and is used as the primary metro; the role is explicitly in-office with no remote option stated.
Dynatrace, Grafana, Splunk, and OpenTelemetry are listed together as examples of observability stacks under Required Qualifications. Dynatrace is used as the primary skill name with the others as alternatives; however, since all four are individually named tools, they are also captured separately as preferred skills to reflect that any one of them may be the actual stack in use.
Terraform and Ansible are listed together as examples of infrastructure-as-code/automation tools under Required Qualifications. Each is captured as a required skill with the other as an alternative, reflecting that the JD gates on the capability rather than a specific tool.
ServiceNow is mentioned under Desired Qualifications (ITIL/ITSM experience) and is marked preferred accordingly.
No compensation figures are provided in the posting.
Read the full posting
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