Pittsburgh, PAremote

Salary
$223,700–$372,900from the description
Posted
Aug 11, 2026
Location
Pittsburgh, PA
Last confirmed open
Sep 24, 2026

What this job asks for AI summary

A senior practitioner-leader role at Deloitte embedded with strategic clients to architect and deliver GenAI/LLM-powered solutions on the ServiceNow platform. The position combines hands-on engineering — designing RAG pipelines, agentic workflows, and copilot experiences — with pod leadership (2–5 engineers), executive client engagement, and program governance. Suited to someone who can credibly advise C-suite stakeholders while remaining deeply technical.

Senior level · 7+ years · Remote · Full-time

Must have (6)
ServiceNowGenAI · 1+ yrsRAGServiceNow ITSMITILCI/CD
Nice to have (8)
AWS, Azure or GCPNow AssistClaude CodeGitHubMoveworksSparkAirflow or dbtMLOps

“or” means any one of them counts — you don't need all of them.

Posted 6 times — it's one opening, so apply once.

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

What gives you an edge
ITIL2%ServiceNow5%RAG8%

Rare in this occupation — lead with these, and say what you built with them.

What won't set you apart
CI/CD45%

Most people in this occupation already list these. Still required — just not what gets you shortlisted.

What the occupation pays Median $138,970 (middle half $107,524–$175,762). This posting is about at that midpoint.

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 12, 2026. It is a model, not a headcount.

Why we read it this way (8)

The role is a genuine hybrid between hands-on senior engineering and people/program management (leading pods, executive client engagement, pipeline development). It was classified as Software Developers (15-1252) because the JD emphasizes hands-on architecture and code delivery; Computer and Information Systems Managers (11-3021) is a credible alternative given the pod leadership, escalation ownership, and business development duties.

No specific work location is stated; the role requires 50% travel and may be filled anywhere in the US, so no CBSA was assigned.

The degree requirement is listed as 'Bachelor's degree (or equivalent)' — the explicit 'or equivalent' means no formal degree is hard-gated.

ServiceNow ITSM certification and Certified Application Developer (CAD) appear in the required qualifications block and are treated as hard gates, though they are certifications rather than technologies.

The Claude Code / MCP orchestration / agentic workstream experience and ServiceNow SDK experience with Claude/GitHub appear in the required block but are framed with 'a plus' or as a 'track record' — they were marked preferred to reflect the mixed framing.

The '10+ years of consulting or relevant industry experience' and '4+ years overseeing multiple project teams' appear in the required block alongside the 7+ years software engineering requirement; the overall years minimum is set to 7 (the primary software engineering gate) as the consulting figure overlaps substantially.

ServiceNow Certified Master Architect (CMA) and Certified Technical Architect (CTA) are listed under Preferred qualifications.

Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): ServiceNow AI Control Tower.

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