Senior Support Engineer / Python / Startup / San Francisco at Kelly Services
San Francisco, CA
$120,000–$170,000from the description
Aug 3, 2026
San Francisco, CA
Sep 24, 2026
What this job asks for AI summary
A technically deep customer-facing support engineering role at a San Francisco startup, requiring 5 days onsite. The position involves owning enterprise customer issues end-to-end — debugging product bugs, troubleshooting integrations and on-premise deployments, and using Python to investigate problems — while also helping build and scale the company's support processes. It suits someone with hands-on technical support experience who is comfortable working directly with engineering teams and enterprise customers.
Mid level · 2+ years · San Francisco-Oakland-Berkeley, CA · Full-time
Advertised as Senior, but the requirements read as Mid.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 4,750 people in the San Francisco-Oakland-Berkeley, CA area plausibly meet what this posting asks for (computer occupations, all other). range 1,400–7,100
Applicant volume Heavy — This req sits in a large pool with little in its requirements to thin it, and auto-apply tools fire at everything in the occupation. Applying early and leading with the rare skills below is what gets read.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $165,256 (middle half $104,590–$211,000). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 6, 2026. It is a model, not a headcount.
Why we read it this way (7)
The title says 'Senior' but the minimum experience gate is only 2+ years, which aligns more with a Mid-level role — the seniority band reflects the actual requirements, not the title.
SOC classification is a judgement call: this role is primarily technical support/troubleshooting rather than software development, but the Python debugging requirement and deep product involvement push it toward a developer-adjacent occupation. 15-1299 (Computer Occupations, All Other) is used as the best fit; 15-1252 (Software Developers) is the runner-up.
No specific ticketing system is named (e.g. Jira, Zendesk, ServiceNow) — 'ticketing systems' is listed as a preferred skill based on the onboarding/workflow context in the responsibilities section.
Integration troubleshooting and on-premise software support are listed as concrete technical requirements in the Requirements section, but name no specific platform or tool — they are retained as skills because they represent a genuine technical gate for this role.
No degree requirement is stated anywhere in the posting.
Sponsorship is explicitly unavailable now or in the future.
Ignored 2 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): Integration troubleshooting, On-premise software support.
Read the full posting
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