ServiceNow Technical Business Analyst
SAIC · Springfield, VA
$80,001–$120,000from the description
Jul 24, 2026
Springfield, VA
Jul 25, 2026
What this job asks for AI summary
This role sits at the intersection of business analysis and ServiceNow platform work, translating stakeholder requirements into configured workflows, catalog items, business rules, and integrations across ITSM, ITOM, and ITAM modules. Day-to-day work includes gap analysis, UAT coordination, REST API integrations, and process automation using tools like Flow Designer. The position suits someone with hands-on ServiceNow experience who holds an active TS/SCI clearance and is comfortable working in a defense-adjacent, on-site environment.
Mid level · 3+ years · Washington-Arlington-Alexandria, DC-VA-MD-WV · TS/SCI clearance · Full-time
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $129,834 (middle half $101,882–$164,857). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (8)
The role title is 'Technical Business Analyst' but the day-to-day work centers on translating business requirements into ServiceNow configurations, workflows, and integrations — closer to a Systems Analyst (15-1211) than a pure developer (15-1252), though the scripting and integration work creates genuine ambiguity.
The CWF ID 803 certification requirement can be satisfied by any one of several listed certifications (CompTIA Security+, CompTIA Cloud+, GICSP, GSEC, SSCP) OR by a Bachelor's degree in a relevant field. CompTIA Security+ is listed as the primary with the others as alternatives; none is individually mandatory so long as one is held.
A Bachelor's degree is listed as an alternative path to satisfying the CWF certification requirement, not as a standalone education gate — the minimum stated education is a High School Diploma/GED, so the degree requirement is set to None.
Experience range is stated as '3-6 years'; the overall years minimum is set to 3 (the minimum).
MS SQL Server appears only in the 'Program Scope / Work Environment' narrative describing the on-premises environment, not in the formal requirements block.
ServiceNow HRSD and additional ITOM certifications are listed under Preferred Qualifications.
The clearance requirement is an active TS/SCI with the ability to obtain and maintain a TS/SCI with Poly — this is a hard gate on holding an active TS/SCI.
Requires a TS/SCI clearance — the cleared population is a small fraction of this occupation, so the real candidate pool is materially smaller than the estimate below, which does not model clearance.
Read the full posting
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