Austin, TX

Salary
$222,000–$309,000from the description
Posted
Jul 14, 2026
Location
Austin, TX
Last confirmed open
Jul 21, 2026

What this job asks for AI summary

A management role focused on leading a team that handles technical support and troubleshooting for Google Cloud Platform customers, with a specialization in networking. Day-to-day work involves diagnosing complex customer issues, building diagnostic tooling, and acting as a technical liaison between customers and internal engineering and product teams. Best suited to a seasoned networking and cloud professional with prior experience managing customer-facing technical teams.

Senior level · 13+ years · San Jose-Sunnyvale-Santa Clara, CA · Full-time

Must have (10)
TCP/IPRoutingVPNVLANsLoad balancingLinuxJava, C, C++, Python, Shell Scripting, Perl or JavaScriptHTTPHTMLGoogle Cloud Platform
Nice to have (2)
Cloud computingSQL

“or” means any one of them counts — you don't need all of them.

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

Roughly 60 people in the San Jose-Sunnyvale-Santa Clara, CA area plausibly meet what this posting asks for (computer and information systems managers). range 10–90

Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.

What gives you an edge
VPN10%TCP/IP12%Google Cloud Platform13%

Rare in this occupation — lead with these, and say what you built with them.

What won't set you apart
Java62%HTML55%Linux45%

Most people in this occupation already list these. Still required — just not what gets you shortlisted.

What the occupation pays Median $298,074 (middle half $224,695–$326,567). This posting is about at that midpoint.

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.

Why we read it this way (8)

This role is titled 'Manager' and explicitly requires 5 years of managing a technical customer-facing team (listed under Preferred), but the primary day-to-day responsibilities described — troubleshooting, root-cause analysis, customer advocacy, and technical consulting — are heavily hands-on IC work. 11-3021 (Computer and Information Systems Managers) was chosen because the title and team-management framing are explicit; 15-1244 is the runner-up given the networking/systems operations depth required.

The 13-year experience requirement is stated at the role level (troubleshooting and customer advocacy), not tied to a specific technology.

The posting lists two locations (Sunnyvale, CA and Austin, TX); Sunnyvale/San Jose CBSA is used as the primary metro since it is listed first.

The degree requirement accepts 'equivalent practical experience' in lieu of a Bachelor's degree, so the degree requirement is set to None.

The coding language requirement (Java, C, C++, Python, Shell, Perl, or JavaScript) is a hard gate but any one of the listed languages satisfies it; Java is used as the primary with the others as alternatives.

The 10-year technical consulting experience and 5-year team management experience appear under Preferred qualifications, so those skills are marked preferred.

Compensation is stated as $222,000–$309,000/year plus a 25% bonus target and equity; only the base salary range is captured in the comp fields.

Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): Packet capture/analysis.

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