Field services engineer - Mobile device and Deskside Support at Cognizant
Fort Mill, SC
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Jul 24, 2026
Fort Mill, SC
Jul 25, 2026
What this job asks for AI summary
An onsite role focused on day-to-day hardware and mobile device support for enterprise endpoints — Windows laptops and desktops, iPhones, iPads, and Android devices — managed through Microsoft Intune. The technician handles break/fix, device provisioning, MDM enrollment, compliance policies, and end-user troubleshooting, while also supporting audiovisual equipment and basic network/Wi-Fi issues. Suits someone with several years of hands-on deskside and mobility support experience.
Mid level · 4+ years · Charlotte-Concord-Gastonia, NC-SC · Full-time
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 55 people in the Charlotte-Concord-Gastonia, NC-SC area plausibly meet what this posting asks for (network and computer systems administrators). range 10–80
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $91,969 (middle half $68,780–$111,193).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (8)
The posting titles this role 'Field Service Technician – Mobile device and Deskside Support' with no seniority level in the title; advertised seniority is therefore Unspecified.
The 4–7 year experience range maps to Mid-level on the career ladder; the scope is hands-on endpoint/mobility support without team leadership or architectural ownership.
SCCM/MECM is listed as a single slash-joined tool in the responsibilities narrative; emitted as one skill (SCCM) with MECM as an alternative since they are the same product at different naming stages.
JAMF and Apple Business Manager (ABM) appear in the skills table under the Mobile Device Support row as examples of experience, not as standalone required items — listed as preferred.
Nexthink appears only in the responsibilities narrative as a monitoring tool example, not in the mandatory skills table — listed as preferred.
No salary figures are provided in this posting.
Fort Mill, SC falls within the Charlotte-Concord-Gastonia, NC-SC CBSA (16740).
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): Wi-Fi troubleshooting.
Read the full posting
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