Lead Business Analyst (ServiceNow)
Xcel Energy · Denver, CO
$118,000–$140,000from the description
Jul 15, 2026
Denver, CO
Jul 21, 2026
What this job asks for AI summary
A senior business analysis role centered on the ServiceNow platform, responsible for leading requirements gathering, translating complex business needs into epics, stories, and process flows, and guiding delivery across multiple ServiceNow modules such as ITSM, HRSD, ITOM, and SPM. The position also involves mentoring junior analysts, shaping BA practice standards, and acting as a key liaison between business stakeholders and technical teams. Suits an experienced analyst with a strong background in Agile delivery and enterprise IT platforms.
Senior level · 7+ years · Minneapolis-St. Paul-Bloomington, MN-WI · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 600 people in the Minneapolis-St. Paul-Bloomington, MN-WI area plausibly meet what this posting asks for (computer systems analysts). range 180–900
Applicant volume Heavy — This req sits in a large pool with little in its requirements to thin it, and auto-apply tools fire at everything in the occupation. Applying early and leading with the rare skills below is what gets read.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $114,555 (middle half $98,918–$136,456). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (6)
The job title is 'Lead Business Analyst (ServiceNow)' — the word 'Lead' here describes a seniority level within Xcel Energy's internal job family rather than a standard industry title level, so the title states no level; the actual scope and 7-year requirement support Senior.
The minimum degree requirement is a Bachelor's in a related field OR 4 years of equivalent experience, so no hard degree gate applies.
ServiceNow is listed in the body of the role description as the core platform for the position and is the subject of an entire 'Advisory & Platform Consultation' section, making it a clear hard requirement even though it is not broken out under a separate 'Required Skills' bullet.
The specific ServiceNow modules (ITSM, HRSD, ITOM, CMDB, SPM, SecOps, etc.) are listed as areas of consultative scope rather than individually gated requirements; they are marked preferred to reflect that depth across all modules is aspirational.
ITIL Foundation Certification, ServiceNow BA Certification, Agile/Scrum Certification, and BA Certification all appear under 'Preferred Requirements' and are marked accordingly.
The posting does not specify a work location city beyond Xcel Energy's general footprint (eight Western and Midwestern states); Minneapolis-St. Paul is used as the CBSA because that is Xcel Energy's corporate headquarters.
Read the full posting
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