Desktop Support Consultant II
Insight Global · Atlanta, GA
$26–$28/hrfrom the description
Jul 13, 2026
Atlanta, GA
Jul 21, 2026
What this job asks for AI summary
A hands-on desktop support role responsible for maintaining and troubleshooting end-user hardware, software, and mobile devices across a large enterprise — likely a university campus. Day-to-day work involves managing tickets in ServiceNow, imaging and configuring systems via SCCM/MECM and JAMF, handling asset inventory, enforcing security and licensing policies, and supporting both Windows and Mac environments. Suits an experienced technician comfortable working independently or as part of a distributed team.
Mid level · 5+ years · National · Contract
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $101,310 (middle half $79,725–$129,425). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (8)
Work location is not specified in the posting — Insight Global is a staffing firm and this appears to be a client-site role, likely on a university campus, but no city or state is named. CBSA is left blank.
The role is posted by Insight Global (a staffing/consulting firm), which strongly implies a contract or contract-to-hire engagement rather than direct full-time employment; classified as Contract accordingly.
The JD accepts 'HS diploma and five years of relevant IT experience OR an equivalent combination of education, training and experience' — no formal degree is hard-required.
SCCM and MECM are listed together as interchangeable names for the same Microsoft tool; captured as one skill with MECM as an alternative.
Mac desktop support and JAMF appear in the trailing 'Skills and Requirements' bullet section alongside the other hard requirements and are framed with 'Proficient with' — treated as required gates.
Mobile device support (Samsung, iPhone) is described in the narrative job duties but is not explicitly called out as a required skill in the requirements section — treated as preferred.
The role requires on-site presence (campus-based, physical equipment handling, lifting up to 40 lbs, driving record required); remote is false.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
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