Desktop Support Engineer
Insight Global · Alpharetta, GA
$20–$30/hrfrom the description
Jul 10, 2026
Alpharetta, GA
Jul 21, 2026
What this job asks for AI summary
A fully onsite deskside support role at a corporate head office in Alpharetta, handling walk-up and ticket-queue requests for Windows and macOS endpoints. Day-to-day work covers device provisioning and imaging, Intune/Autopilot and Jamf Pro administration, Microsoft 365 and identity troubleshooting, and meeting-room AV support, with documentation maintained in ServiceNow. Suited to someone with solid enterprise endpoint experience who is comfortable operating independently in a high-volume office environment.
Mid level · 3+ years · Atlanta-Sandy Springs-Alpharetta, GA · Contract
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 410 people in the Atlanta-Sandy Springs-Alpharetta, GA area plausibly meet what this posting asks for (network and computer systems administrators). range 120–620
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $103,221 (middle half $83,885–$129,834). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (8)
The posting intro describes a '1–3 years' experience profile, but the Skills and Requirements section gates on '3–5 years of experience' — the harder gate (3 years) is used for the overall years minimum.
The role is explicitly 100% onsite in Alpharetta, GA (Atlanta metro); no hybrid or remote work is offered.
The posting is placed through Insight Global (a staffing firm), and the hourly pay rate ($20–$30/hr) strongly signals a contract/staffing engagement rather than a direct full-time hire.
ServiceNow is listed in the 'What you'll do' responsibilities section with firm language ('Maintain high-quality ticket updates and documentation in ServiceNow') and is treated as a hard requirement.
Ubuntu Linux and Microsoft Defender appear only under the secondary/nice-to-have portion of the Skills section ('Exposure to…', 'Endpoint security / compliance exposure (e.g., Defender…)') and are marked preferred.
Teams Rooms / AV support and basic networking (Wi-Fi, DNS, VPN) appear in the responsibilities narrative without explicit gating language; they are captured via the Teams and networking context but not emitted as standalone skills since no specific named tool beyond Teams is called out.
A mention of 'certifications' appears at the end of the skills list with no elaboration — it is not emitted as a skill.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
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