Service Engineer II - A365 and AI Admin at Microsoft
Redmond, WA
$102,100–$202,200from the description
Aug 10, 2026
Redmond, WA
Sep 24, 2026
What this job asks for AI summary
This role sits within Microsoft's internal IT organization and is responsible for administering Microsoft 365 and AI services — including Copilot, Copilot Studio, and related AI agents — across Microsoft's own internal tenants. Day-to-day work spans tenant configuration, governance, policy enforcement, and building Graph- and PowerShell-based automation to manage configuration at fleet scale. It suits someone with cloud administration experience who also writes automation code.
Mid level · 2+ years · Seattle-Tacoma-Bellevue, WA · Full-time
“or” means any one of them counts — you don't need all of them.
Posted 2 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 750 people in the Seattle-Tacoma-Bellevue, WA area plausibly meet what this posting asks for (network and computer systems administrators). range 570–980
Applicant volume Heavy — This req sits in a large pool with little in its requirements to thin it, and auto-apply tools fire at everything in the occupation. Applying early and leading with the rare skills below is what gets read.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $106,737 (middle half $85,847–$139,716). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 11, 2026. It is a model, not a headcount.
Why we read it this way (6)
The role title 'Service Engineer II' maps to an IC3 level at Microsoft, which corresponds to a mid-level individual contributor — consistent with the 2+ years minimum experience requirement.
SOC classification is a genuine judgment call: the role primarily operates and governs cloud services (pointing to 15-1244), but a meaningful portion of the work involves writing automation code with Microsoft Graph and PowerShell (which could support 15-1252). 15-1244 was chosen because the primary framing is administration and governance, not software development.
The required qualifications gate only on a degree (or equivalent experience) plus 2+ years of broadly defined technical experience. All specific technologies — Microsoft 365, PowerShell, Microsoft Graph, Copilot, etc. — appear exclusively under the 'Preferred/Additional Qualifications' section and are therefore marked as preferred.
Microsoft 365 is marked required because the role is explicitly defined as 'A365 and AI Administration for the MSD M365 MultiTenant team' — it is the core subject matter of the position, not merely a preferred skill.
A separate, higher pay range applies for roles based in the San Francisco Bay Area ($133,800–$219,200/year) and New York City metro area ($133,800–$219,200/year); the figures captured reflect the standard U.S. range.
The posting requires passing a Microsoft Cloud background check but does not require a US government security clearance.
Read the full posting
The employer publishes the full description on their own site — read it there ↗. Or sign in to read it here — it's free, and it also lets you track this application.