Technical Solutions Specialist at Paperless Parts
Boston, MA
$66,000–$89,000from the description
Jul 14, 2026
Boston, MA
Jul 21, 2026
What this job asks for AI summary
A customer-facing technical support role at a manufacturing SaaS company, focused on helping clients get the most out of the platform. Day-to-day work involves handling a high volume of support cases via email and phone, troubleshooting technical issues, and building deep expertise in a Python-based pricing language and third-party integrations. The role suits someone with a programming background who enjoys direct customer interaction and independent problem-solving.
Mid level · Boston-Cambridge-Newton, MA-NH · Bachelor's required · Full-time
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 1,100 people in the Boston-Cambridge-Newton, MA-NH area plausibly meet what this posting asks for (computer occupations, all other). range 840–1,450
Applicant volume Heavy — This req sits in a large pool with little in its requirements to thin it, and auto-apply tools fire at everything in the occupation. Applying early and leading with the rare skills below is what gets read.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $123,896 (middle half $86,879–$166,278). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (5)
This role sits at the intersection of customer support and technical consulting — it is primarily a customer-facing Technical Support/Solutions role with a meaningful technical component (scripting/configuration in a Python-based pricing language and third-party integrations), making a clean SOC mapping difficult. 15-1299 (Computer Occupations, All Other) is the best fit; 15-1211 (Computer Systems Analysts) is a plausible runner-up given the business-requirements-to-product-solutions framing.
Python and SQL are listed together as examples of a 'computational environment or programming language' under the required qualifications section. They are presented as interchangeable examples rather than two distinct hard gates, so Python is emitted as the primary required skill with SQL as an alternative. SQL is also listed separately as a preferred skill given the 'etc.' framing.
The posting states 'This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder' — this is a work-authorization gate, not a formal US security clearance, so the clearance requirement is set to None.
Familiarity with 'job shop' manufacturing is explicitly marked as preferred in the posting.
The role is hybrid/on-site at the Boston office; remote=false.
Read the full posting
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