St. Louis, MO

Salary
$55,000–$70,000from the description
Posted
Jul 1, 2026
Location
St. Louis, MO
Last confirmed open
Jul 21, 2026

What this job asks for AI summary

A mid-level administrator role centered on configuring, maintaining, and improving a ServiceNow platform — covering workflows, business rules, access controls, integrations, CMDB, and ITSM modules such as Incident, Change, and Request. The position involves translating stakeholder requirements into platform solutions, leading upgrade and release activities, and resolving complex issues with considerable independence. A current ServiceNow CSA certification and ITIL 4 Foundation are required.

Mid level · National · Full-time

Must have (11)
ServiceNowServiceNow CSAITIL 4 FoundationFlow DesignerUpdate SetsBusiness RulesClient ScriptsUI PoliciesACLsGlide APICMDB
Nice to have (1)
CIS-ITSM

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

What won't set you apart
ServiceNow40%

Most people in this occupation already list these. Still required — just not what gets you shortlisted.

What the occupation pays Median $108,178 (middle half $84,682–$137,059). This posting is about at that midpoint.

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.

Why we read it this way (8)

No work location or city is specified in the posting; the CBSA is left blank. The state-specific legal notices suggest the role may be open to candidates in multiple US states, and the compensation range is consistent with a US-based position.

The role title 'Administrator II' frames this as mid-level, and the scope (independent delivery, minimal supervision, owns assigned modules end-to-end) is consistent with a Mid-level band rather than Senior.

SOC classification is a genuine judgment call: the role blends systems analysis (translating business requirements into functional specs, consulting stakeholders) with platform administration (configuring, testing, deploying ServiceNow). 15-1211 Computer Systems Analysts was chosen as primary because requirements translation, functional specification design, and stakeholder consultation are central duties; 15-1244 is the runner-up given the hands-on administration and configuration work.

Bachelor's degree is listed as 'or equivalent experience,' so no minimum degree is hard-required.

ServiceNow CSA and ITIL 4 Foundation are explicitly marked 'required' in the Qualifications section. CIS-ITSM is explicitly marked 'preferred' and is listed as optional.

Flow Designer, Update Sets, Business Rules, Client Scripts, UI Policies, ACLs, and Glide API are all named within the required qualifications block describing what candidates must be able to design, document, test, and modify — treated as hard gates.

CMDB is named both in the primary responsibilities and the required qualifications as a core area of ownership and demonstrated knowledge.

No specific years of experience are stated at the role level or for any individual technology.

Read the full posting

The employer publishes the full description on their own site — read it there ↗. Or sign in to read it here — it's free, and it also lets you track this application.

Apply

Apply on employer site ↗