Abacus Technology · Sumter, SC

Salary
Posted
Jul 1, 2026
Location
Sumter, SC
Last confirmed open
Jul 21, 2026

What this job asks for AI summary

A Tier 1 help desk and network support role embedded in a military Network Operations and Security Center, operating around the clock. Day-to-day work involves troubleshooting and resolving incidents across routers, switches, servers, firewalls, and voice/video systems, monitoring network performance, and escalating complex issues to senior engineers. Suited to candidates with DoD IT experience who hold an active Secret clearance and relevant networking certifications.

Mid level · 3+ years · Sumter, SC · Secret clearance · Full-time

Must have (7)
Security+, CISSP or CismCCNA or Network+ITIL FoundationsLAN/WANroutersswitchesDoD IT support

“or” means any one of them counts — you don't need all of them.

Posted 2 times — it's one opening, so apply once.

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

What the occupation pays Median $83,149 (middle half $68,872–$98,387).

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.

Why we read it this way (8)

Role is on-site at Shaw AFB (Sumter, SC) in a 24/7/365 NOSC environment; occasional TDY travel to CONUS sites is required.

Security+ is the named certification but the JD explicitly accepts any DoD 8570 IAT Level II equivalent — alternatives reflect that equivalency class.

CCNA and Network+ are listed as an either/or gate ('Must be CCNA or Network+ certified'); both are captured under one skill with Network+ as the alternative.

ITIL Foundations is a hard gate but candidates may obtain it within 60 days of hire — it is still a firm requirement of the role.

No compensation range is stated in the posting.

US citizenship and an active Secret clearance are hard gates explicitly stated in the qualifications.

Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): firewall administration.

Requires a Secret clearance — the cleared population is a small fraction of this occupation, so the real candidate pool is materially smaller than the estimate below, which does not model clearance.

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