Desktop Support Technician at JCS Solutions LLC
Alexandria, VA
$55,000–$71,000from the description
Jul 13, 2026
Alexandria, VA
Jul 21, 2026
What this job asks for AI summary
A hands-on IT support role providing onsite, remote, and walk-up technical assistance at the Pentagon, primarily serving a large Windows-based environment. Day-to-day work covers hardware and software troubleshooting, mobile device management (including a migration to Microsoft Intune), CAC/PKI authentication, Active Directory administration, and ticket handling via Remedy or similar ITSM tools. Suits candidates with a DoD Secret clearance, CompTIA Security+, and at least two years of desktop support experience.
Junior level · 2+ years · Washington-Arlington-Alexandria, DC-VA-MD-WV · Secret clearance · Full-time
“or” means any one of them counts — you don't need all of them.
Posted 2 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $128,188 (middle half $100,819–$156,589). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (7)
The role is titled 'Desktop Support Technician I', explicitly marking it as a Level I (entry/junior) position; the 2-year minimum experience requirement is consistent with that framing.
SOC classification is a close call between 15-1244 (Network and Computer Systems Administrators) and 15-1232 (Computer User Support Specialists). The role is primarily hands-on desktop/end-user support, which aligns more narrowly with 15-1232, but the scope — mobile device management, Active Directory, network layer knowledge, MDM, and asset lifecycle management — pushes it toward 15-1244. 15-1244 is selected as primary.
An Associate's degree is listed as the baseline education requirement, but the JD explicitly states that two years of applicable experience may be substituted, so no minimum degree is hard-gated.
Microsoft Intune MDM and iOS/Android mobile device support appear in the responsibilities section as part of an active migration project rather than in the formal requirements block; they are treated as preferred/contextual.
The role is onsite at the Pentagon (Washington DC metro area); no remote option is indicated.
Active DoD Secret Security Clearance is explicitly required as a hard gate.
Requires a Secret clearance — the cleared population is a small fraction of this occupation, so the real candidate pool is materially smaller than the estimate below, which does not model clearance.
Read the full posting
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