Desktop Support Analyst
GuideIT · Portland, OR
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Jul 20, 2026
Portland, OR
Jul 22, 2026
What this job asks for AI summary
An on-site desktop support role serving end users across multiple office locations in the Portland, Oregon metro area, with occasional travel to Montana. Day-to-day work covers hands-on hardware and software troubleshooting, incident and request management, mobile device administration, Active Directory, asset inventory, and acting as the escalation point for a Level 1 service desk. Suited to an experienced IT support professional comfortable working directly with users up to executive level.
Mid level · 5+ years · Portland-Vancouver-Hillsboro, OR-WA · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 10 people in the Portland-Vancouver-Hillsboro, OR-WA area plausibly meet what this posting asks for (network and computer systems administrators). range 2–15
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $105,214 (middle half $87,574–$128,382).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (6)
The role is a hands-on desktop/end-user computing support position; 15-1244 (Network and Computer Systems Administrators) is the closest fit, though a dedicated 'Desktop Support' SOC does not exist — 15-1299 (Computer Occupations, All Other) is a plausible alternative.
A high school diploma or GED is explicitly required, but a college degree is only 'preferred'; the degree requirement is therefore set to None.
MCP and CompTIA A+ certifications are explicitly listed as 'preferred', not required.
No compensation figures are stated in the posting.
The role requires on-site presence in Portland, OR with travel to McMinnville, Salem, and quarterly trips to Montana — fully remote is not an option.
Networking fundamentals (OSI model, routing/switching, WAN, IP addressing) are listed as required skills but name no specific vendor platform beyond Cisco phones; TCP/IP, DNS, DHCP, NAT, and VoIP are captured as the concrete named technologies within that block.
Read the full posting
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