Desktop Support Analyst at Western Pacific Building Materials Inc
Portland, OR
$65,000–$75,000
Jul 16, 2026
Portland, OR
Jul 21, 2026
What this job asks for AI summary
A desktop/help desk support role serving end users across multiple branch locations, covering PC hardware, peripherals, Windows and Linux environments, and cloud platforms such as AWS. Day-to-day work includes troubleshooting hardware and software issues, managing user accounts and access controls, maintaining software licensing, and supporting server and network infrastructure. Suited to someone with several years of hands-on desktop support experience, including time spent in a manufacturing setting.
Mid level · 3+ years · National
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $101,310 (middle half $79,725–$129,425).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (6)
Location is not specified in the posting; 'Western Pacific' appears to be the company name, not a geographic indicator. CBSA and state fields are left blank.
The 3-5 years' experience requirement is stated under the Requirements section; 3 years is used as the minimum.
Windows, Linux, Google, and AWS environments are listed together in the Essential Responsibilities section with firm language ('Experienced with'), treating all four as hard gates.
Active Directory / user account management is inferred from the explicit requirement to create/remove user accounts and manage access control — no specific tool is named, but this is the standard platform in a Microsoft environment context.
Help desk / ticketing is inferred from the explicit requirement to manage help desk calls and track service requests through to resolution; no specific platform (e.g. ServiceNow, Jira) is named.
No compensation, degree, or clearance requirements are stated in the posting.
Read the full posting
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