Software Support Specialist
Vision Government Solutions Inc · Findlay, OH
$40,000–$50,000
Jul 19, 2026
Findlay, OH
Jul 21, 2026
What this job asks for AI summary
A customer-facing technical support role centered on troubleshooting and resolving software and database issues for municipal government clients using a proprietary CAMA (computer-assisted mass appraisal) platform. Day-to-day work involves managing a caseload of support tickets, communicating resolutions clearly, and acting as an internal advocate for customer needs. Best suited to someone with high-volume technical support experience who can get up to speed quickly on complex, specialized software.
Junior level · National · Full-time
Pay in the description: $40,000–$50,000
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $108,178 (middle half $84,682–$137,059). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (3)
SQL, Salesforce, JIRA, and Microsoft Office Suite are all explicitly called out as 'a plus,' placing them firmly in the preferred/nice-to-have category.
The primary work is customer-facing software and database support for a proprietary CAMA (Computer-Assisted Mass Appraisal) application — this sits between a technical support/help-desk function and a systems analyst role; 15-1211 (Computer Systems Analysts) was chosen as the closest fit given the troubleshooting, analysis, and customer advocacy responsibilities, with 15-1299 as a reasonable runner-up.
The compensation range ($40k–$50k) and the absence of any stated experience floor, combined with the 'don't meet every requirement' language, point to an entry-to-junior level role despite no explicit seniority label in the title.
Read the full posting
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