System Engineer at Fast Switch
MI
—
Jul 9, 2026
MI
Jul 20, 2026
What this job asks for AI summary
A hands-on engineering role centered on Cisco Unified Contact Center Enterprise (UCCE) environments. Day-to-day work involves designing, configuring, and maintaining UCCE architectures and connected platforms, translating business requirements into technical specifications, troubleshooting system issues, and identifying automation opportunities through process audits. The position is based in Livonia, MI but requires willingness to travel or relocate to client sites across the US.
Senior level · Remote
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (6)
The posting's primary work location is Livonia, MI with travel to client sites across the US; the caller has instructed this be treated as fully remote with no metro inferred.
The role centers on designing, implementing, and managing Cisco UCCE architectures and integrated adjunct platforms — a mix of systems engineering and network/contact-center administration. 15-1244 was chosen as the primary code given the operational and configuration emphasis (building profiles, audits, troubleshooting); 15-1211 is a credible runner-up given the requirements analysis and functional specification duties.
Cisco UCCE is listed twice in the skills as both the acronym and full name — in practice these are the same requirement; the canonical skill is 'Cisco UCCE'. No other specific named technologies or tools are called out in the posting.
No experience level, years of experience, degree, compensation, or employment type are stated in the posting.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): Cisco Unified Contact Center Enterprise.
Caller marked this a fully-remote role — scored against the national candidate pool.
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