Staff ServiceNow Platform Engineer at Zoox
Foster City, MI
$219,000–$263,000
Jul 14, 2026
Foster City, MI
Jul 21, 2026
What this job asks for AI summary
A senior individual contributor role responsible for setting the multi-year strategic direction of a ServiceNow platform while remaining hands-on for complex integrations, new module rollouts, and architecture work. The position also involves directing a managed services vendor's day-to-day operations, mentoring two contractors, and owning platform governance. It suits an experienced ServiceNow architect who has moved into a leadership capacity without leaving technical work behind.
Staff level · 10+ years · San Jose-Sunnyvale-Santa Clara, CA · Full-time
Pay in the description: $219,000–$263,000
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
What the occupation pays Median $188,486 (middle half $139,113–$224,920). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (8)
Zoox is headquartered in Foster City, CA (San Jose-Sunnyvale-Santa Clara CBSA); the posting does not explicitly state a work location or remote policy, but the role's vendor-management, executive-stakeholder, and hands-on architecture scope strongly implies on-site or hybrid. Remote is marked false accordingly.
SOC 15-1299 (Computer Occupations, All Other) is used because this is a specialized enterprise platform engineering/architecture role centered entirely on ServiceNow — it does not map cleanly to general Software Developers (15-1252) or Computer Systems Analysts (15-1211), though 15-1211 is the closest runner-up given the systems-analysis and platform-governance emphasis.
The role title is 'Staff' and the JD describes org-wide platform ownership, directing a managed services vendor, and mentoring two contractors — genuine Staff-level scope, not merely a long-experience Senior.
The 10+ years figure is the overall ServiceNow experience requirement; the 5+ years in technical architecture/design is a sub-requirement within that and is captured in the role-level overall years minimum rather than duplicated as a skill.
ServiceNow CSA and CAD certifications are listed under 'Certifications required' in the qualifications block and are treated as hard gates. CTA and CIS certifications are listed as 'strongly preferred' and are marked preferred accordingly.
Vendor management, SOW/SLA definition, roadmap presentation, and stakeholder communication are called out as requirements but name no specific technology or tool, so they are omitted from the skills list per extraction rules.
Compensation includes base salary ($219K–$263K/year), Amazon RSUs, Zoox Stock Appreciation Rights, and a possible sign-on bonus; only the base salary range is captured in the comp fields as that is the only figure quoted.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): ServiceNow app development.
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