Customer Engineer, AI Solutions at nitra
Washington
—
Jun 28, 2026
Washington
Jul 21, 2026
What this job asks for AI summary
A cross-functional technical role focused on Nitra's AI software platform for healthcare practices. The position covers pre-sales activities such as demos and proof-of-concepts, end-to-end customer implementations from kickoff to production launch, and ongoing collaboration with Product and Engineering to shape the roadmap based on customer feedback. It suits an experienced solutions or implementation engineer with a background in SaaS and, ideally, healthcare technology.
Senior level · 5+ years · New York-Newark-Jersey City, NY-NJ-PA · Full-time
Posted 2 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (8)
The role is titled 'Customer Engineer, AI Solutions' with no explicit seniority level in the title — advertised seniority is Unspecified. The 5+ years requirement and end-to-end ownership of implementations support a Senior classification.
SOC classification is a judgement call: this is a pre-sales and post-sales technical role (Solutions/Sales Engineering + Implementation) that does not primarily write or ship software. 15-1299 (Computer Occupations, All Other) is the best fit for a customer-facing technical role of this type; 15-1211 (Computer Systems Analysts) is a plausible runner-up given the systems analysis and workflow optimization work.
The JD accepts 'equivalent technical experience' in lieu of a Bachelor's degree in CS/Engineering/IS, so no hard degree requirement is set.
Healthcare software/EMR/EHR experience is explicitly flagged as 'strongly preferred,' not required — listed as preferred accordingly.
Experience in VC-backed Series B-D companies is also 'strongly preferred' but names no specific technology or tool, so it is omitted from the skills list per extraction rules.
No compensation figures are disclosed in the posting.
The role is hybrid (4 days in-office, Wednesdays remote) at Nitra's office; the city is not explicitly stated but Nitra is a New York-based fintech, so the CBSA is inferred as New York-Newark-Jersey City.
Ignored 2 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): SaaS implementation, Solutions Engineering.
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