ServiceNow Senior Technical Consultant - ITSM & CSM at AHEAD
Gurugram
—
Jul 27, 2026
Gurugram
Jul 29, 2026
What this job asks for AI summary
A senior-level ServiceNow consultant role at a digital transformation consultancy, focused on designing, configuring, and delivering ServiceNow solutions for enterprise clients. Day-to-day work spans ITSM and CSM customization, scripting (Business Rules, Script Includes, Client Scripts), REST/SOAP/MID Server integrations, and custom Service Portal development, alongside client-facing workshops and Agile sprint participation. Suits an experienced ServiceNow developer comfortable leading delivery and mentoring junior team members.
Senior level · 6+ years · Full-time
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How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
What the occupation pays Median $138,970 (middle half $107,524–$175,762).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 29, 2026. It is a model, not a headcount.
Why we read it this way (4)
The posting references India employment benefits (health insurance per India regulations, statutory benefits in line with India regulations), indicating this role is based in India, not the US — the US-based flag is set to false and no US CBSA applies.
SOC classification is a genuine judgment call: the role blends hands-on ServiceNow development/scripting (15-1252) with significant business/systems analysis work — translating client requirements into user stories, conducting workshops, and leading client discussions (15-1211). Development and scripting duties are the primary day-to-day work, so 15-1252 was chosen with 15-1211 as the runner-up.
ServiceNow certifications (CSA, CAD, CIS) are explicitly listed as 'preferred' in the qualifications section.
Additional ServiceNow modules HRSD and GRC are framed as 'experience with additional modules' — treated as preferred rather than required.
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