Desktop Support Specialist at UNITED CEREBRAL PALSY ASSOCIATION OF THE NORTH COUNTRY
Canton, NY
$42,557–$50,669
Jun 30, 2026
Canton, NY
Jul 21, 2026
What this job asks for AI summary
An on-site desktop support role at a health services organization in Canton, NY, focused on diagnosing and resolving software issues, installing and configuring applications, and maintaining Windows-based networked systems. The position also involves training staff on software tools, writing user documentation, and assisting with software evaluation and licensing. It suits candidates with a background in IT support and strong communication skills for working with non-technical users.
Mid level · Canton-Massena, NY · Full-time
Pay in the description: $20.46–$24.36/hr
“or” means any one of them counts — you don't need all of them.
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Why we read it this way (6)
The role is primarily on-site in Canton, NY (St. Lawrence County), with occasional travel to other agency locations in St. Lawrence and Franklin Counties. Canton-Massena is the closest CBSA match; no exact 5-digit CBSA code is confirmed for this micro-area, so 13460 is used as the best available approximation.
Degree requirements are layered and none is a hard gate: a Bachelor's in CS is 'preferred', an Associate's plus 2 years is 'preferred', and a high school diploma with equivalent technical training/certifications is listed as 'required' — meaning no formal degree is mandated.
VMware and Hyper-V are listed together as an assistance/administration task in the responsibilities section rather than a hard-gated requirement; treated as preferred accordingly.
eClinicalWorks is named as a supported application in the position summary alongside Windows and Microsoft Office, which are clearly required for the role.
Knowledge of the healthcare industry and ability to assemble/disassemble PC components are explicitly flagged as 'preferred' in the requirements section and are omitted from the skills list as they name no specific technology.
The 2-year experience figure ('Associate degree … and two (2) years relevant experience preferred') is tied to a preferred education path, not a standalone role-level experience gate, so the overall years minimum is left null.
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