AWS Contact Center Foundation Engineer at Mega Cloud Lab
San Antonio, TX
$104,000–$114,400
Jul 28, 2026
San Antonio, TX
Jul 29, 2026
What this job asks for AI summary
This role involves designing, deploying, and administering cloud-based contact center solutions built on Amazon Connect and Amazon Bedrock, including GenAI-powered virtual agents, IVR, omnichannel flows, and integrations with AWS services. The ideal candidate brings hands-on AWS contact center engineering experience and can build serverless integrations in Python, Node.js, or Java. The position is W2 contract and on-site in Plano or San Antonio, TX.
Senior level · 5+ years · San Antonio-New Braunfels, TX · Contract
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 10 people in the San Antonio-New Braunfels, TX area plausibly meet what this posting asks for (software developers). range 7–20
Applicant volume Light — Few people clear these requirements, so an application that does clear them gets looked at. Worth applying to even if you miss a nice-to-have.
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $131,254 (middle half $103,221–$158,194).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 29, 2026. It is a model, not a headcount.
Why we read it this way (7)
The posting lists two locations — Plano and San Antonio, TX — without specifying which is primary. The CBSA is set to San Antonio-New Braunfels, TX; Plano falls within the Dallas-Fort Worth-Arlington, TX CBSA (19100). Hiring managers should note candidates may be placed at either site.
The role title contains a likely typo ('r Foundation Engineer'); it is interpreted as 'AWS Contact Center Foundation Engineer' based on the body of the posting.
CRM/ITSM integration (Salesforce/ServiceNow) and contact center concepts (IVR, CTI, etc.) appear in both the 'Must have skills' header section and the 'Required Skills' section but are explicitly qualified as 'preferred' in both places — treated as preferred accordingly.
Python/Node.js/Java are listed under both the preferred-skills header and the Required Skills section with the word 'Proficiency'; they are treated as a single must-have requirement with alternatives, since the role gates on serverless development capability in at least one of these languages.
Infrastructure as Code (CloudFormation/CDK/Terraform) is explicitly called 'a plus' — treated as preferred.
Amazon Lex appears in the Key Responsibilities narrative (not in a requirements section) — treated as preferred stack context.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
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